Terms and Conditions - Shop Orders

Conditions Relating to the Sale of Products in the Age of Stupid Shop (the "Shop")

This section deals with conditions relating to the sale of products by the Shop to you.  Please read them carefully.

Our contract

When you place an order to purchase a product from the Shop, we will send you an e-mail confirming receipt of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you.

Delivery

We will always try and pack and send your order within a couple of days but if our volunteers are really busy it could take a bit longer so please allow two weeks and let us know if you need it really fast on: shop@spannerfilms.net

Returns

You may return an unwanted product within 7 working days of receipt.  You should send it back to us and we will issue a refund for the amount you paid less the postage costs, i.e. the postage of items to and from your address will be covered by you in the event that you no longer want the item.

International shipping can be unpredicable so if we are shipping outside of the UK we will seek to email you when we send your item and inform you how long it will take. Please note that these are estimates only based on what we are told by the post office or courier company.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability.  As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Customs

When ordering goods from the Shop for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. We would like our international customers to be aware that cross-border deliveries can be subject to opening and inspection by customs authorities.

Health & Safety

Certain products in the Shop may included health and safety guidance with them.  Please read this carefully.

Children

The Shop does not sell products for purchase by children. We may sell children's products but these are for purchase by adults. If you are under 18, you may use the Shop only with the involvement of a parent or guardian.

Electronic communications

When you visit the Shop or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England. You agree, as we do, to submit to the exclusive jurisdiction of the English Courts.

Please feel free to contact us on shop@spannerfilms.net if you have any questions.

 Best wishes from the Age of Stupid Team.